Repairing a Bracelet and a Watch

G. Jezarian was fantastic to work with. I couldn’t find anyone local (I’m in WI) to make the piece I wanted and found these guys online.

I was a little skeptical at first as I prefer to make these sorts of transactions in person. 

I wanted something unique that represented major events in our lives…kids & wedding anniversary. 

I sent them an email and mentioned the kids and that our anniversary was Mar. 17th.

He was very excited to talk about a custom design idea he had.  The whole process from design to the final product was very comfortable.  The shamrock with sapphires on each leaf was beautiful and my wife loved it!!  Greg really has a talent.

Since that piece, I have made other purchases from Greg and each one has been fantastic.  Greg has also gotten me out of a bind by being able to turn purchases around quickly…though I don’t recommend waiting until the last minute like I did.

I’ve never met Greg in person but every interaction I’ve had, he’s made it feel as though we’re old friends. You won’t get that, or the quality I might add, from the local mall.  I highly recommend Greg.  I won’t go anywhere else!!

I have worked with Gregory on several occasions. He made my engagement ring as well as some other custom pieces. He was the only jeweler I trusted to repair my great-grandmother’s diamond wedding band after I lost a stone. I have referred many of my friends and family to him; I highly recommend his services. Serviced a grandfather clock by oiling mevements and adjusting hummers and explained how to maintain the clock in order to prevent further problems.

From the moment we walked in we were pleasantly greeted by Angel, who asked how she could be of assistance. We needed repairs done on a bracelet  and  a watch.  The bracelet,  a family heirloom with great sentimental value, was repaired and made to look like new .   The watch had the wristband shortened.  We were delighted with the work and very reasonable prices.  Work was completed by date promised.  We will definitely be returning for any further repairs or purchases.

They’re excellent. They’re so good, very nice. I like them so much. When I went there for the battery change, they’ll do it while you wait. They are a mile from my house.  They are local.  I have had quite a few dealings with them, like watch repair and other watch problems really; they help me out a lot.  They are quite accommodating. 

I know that my friends go there, they have a good following.  If I needed an appraisal this is probably where I would go in the first instance but I haven’t had the need for an appraisal at this point.  I find them to be honest.  I haven’t made any major purchases. 

I bought a watch.  If they can’t repair something, or they think it is too expensive, they will tell me and many times they have done things for me without charge; little things that I might need like resetting my stopwatch.  They know me by face.  It is like a neighborhood kind of feel.  In this area, lot of people go there and some people spend a lot of money there, they even buy jewelry and so forth.  I haven’t heard any bad reports on them but I couldn’t give you any details.  I wouldn’t hesitate to recommend them or use them.  A friend of mine at work, he is a good friend and he said he goes there all the time.  I use them for batteries all the time.  If they can’t fix it, like I have had situations where the watch wasn’t worth fixing, they would tell me. 

They did a really good job for me back in November, the wiring in the glasses that I have just broke.  I had an emergency type of situation and I didn’t know where to take them.  I ended up getting up a new pair of glasses.  In the process of finding the glasses, one of the opticians told me that some jewelers at a jewelry store do eye glass repair.  Just on a hunch I brought my glasses to Massola and they made them like new.  They have a process where they weld them or something together.  They only charged me $20 or $25; I couldn’t believe it. 

That alone would be a recommendation from me.  They are reputable.  They are honest.  It is a family thing and the whole family works there.  We have a number of jewelry stores here, they are not the only ones, and they do a local business.  I see a lot of people going in and out all the time. 

They are busy.  They have a lot of customers.  They do everything; weddings, engagements, special occasions.  They will tell me when they look at a watch if they can fix it and if they can’t they tell me.  Sometimes they can do a minor repair but they are not watch repair people; they are jewelers.  They have a person they send the watch out to that is an expert on watch repair, if they think it is worth doing or if it is an expensive watch.  They will tell me before whether they recommend it or not.  They are good.

Problem with my watch

I looked on on the internet for a local watch repairer, but the only one I found didn’t answer the phone. 

I checked elsewhere on line for recommendations and settled on Landsberg Jewelers. 

I took my watch there and explained my problem. 

Their watch repairer took it to his bench while I waited.  I didn’t wait long.  What I had assumed was a malfunction was really me forgetting ‘step-one’ in setting it. 

The watch was returned to me within minutes along with an explanation of what I didn’t do that I should have done.  The watch is now working fine.
And there was NO CHARGE. Nice!  No attempt to make a mountai out of a mole hill. It couldn’t be a better experience. I go there to get appraisals on my jewelry.

They’re knowledgeable, personal, and caring. They have excellent service overall and the pricing is good as well. La Viano Jewelers replaced the batteries in multiple watches for me. They know who I am when I walk in. Their repairs are beautiful, you can’t even tell that they have been repaired.